11.10.2008

Gray & Adams Dublin's opening discount offer



Gray & Adams Ltd, recently made the decision to open a new depot in the Dublin area is offering a 10 per cent discount to all customers throughout October and November. Dermot Nolan, formerly Sales & Marketing Manager for Iveco at Harris Group has been brought on board as the Managing Director of the facility, which has now opened for business. The new premises are conveniently located at Brownsbarn, Kingswood Cross, Dublin 22, just off the Naas Road and beside City West. This is just five minutes from the Red Cow Interchange.

While the depot will be primarily involved with after sales care, sales will also be undertaken from the location. The depot will be equipped to offer comprehensive after sales services on all makes and specifications of insulated and dry freight vehicles and trailers. Work undertaken ranges from minor bodywork and chassis repairs through to full sidewall replacement and full trailer refurbishment or body remounts. Servicing and maintenance of trailers is not being offered at this stage but is something that will be considering once the depot is up and running.

The motivation for opening the depot as a repairs site is so that Gray & Adams can now offer customers in the Republic the same back-up service as the Northern customers enjoy. Billy Dougan, Managing Director of Gray & Adams Ireland commented: "Gray and Adams have been considering a Dublin based business for a number of years but in the past there have been factors which dissuaded us from taking the plunge. One was the inability to recruit suitably skilled workshop staff but with the slow down in the economy and the introduction of in-house training, this is now less of a problem.

Another issue was the exchange rate between the Euro and Sterling but this has moved in our favour in the past twelve months. Third and most importantly was the difficulty in finding a suitable person to head up the operation. Having had dealings with Dermot in his previous employment we soon realised that he was the right person for the job."

Like most manufacturers, Gray and Adams has, in the past, tried to use agents to provide product support, but with little success. The decision to open a Gray & Adams sister company therefore seemed like the logical route for the company to take, given the success of other depots that have been well established in Northern Ireland and other parts of the UK.

Dermot Nolan added: "We are delighted to have finally opened here in Dublin. It has taken us a little longer than anticipated as finding the correct premises was not easy but we now have an excellent, well equipped facility with decent yard space and professional, well trained staff. This allows us to offer our customers a complete package when it comes to sales and after sales support."


Back